Introduction

This Privacy Policy explains how FlowZone (operated by Sara Dürst, Olten, Switzeland) collects, uses, and protects your personal data when you visit our website or use our services.

By using this website, you agree to the terms of this Privacy Policy.

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Data Collection

We collect personal information such as your name, email address, and phone number when you voluntarily provide it (e.g., through purchases, contact forms, or newsletter subscriptions).
We may also collect usage data automatically through cookies and analytics tools.

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Purpose of Data Processing

Your personal data is used to:

• process and fulfill your orders,

• provide customer support and respond to inquiries,

• improve our website and services,

• send newsletters or updates (only if you have consented), and

• ensure website functionality and security.

Cookies are used to enhance performance, personalize your experience, and analyze website traffic.

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Third-Party Services

We may share necessary information with trusted third-party providers for the purposes above, such as:

• Payment processors (e.g., PayPal, credit card providers),

• Website and hosting provider (Wix.com Ltd.),

• Analytics tools (e.g., Google Analytics).

These third parties process data in accordance with their own privacy policies.
Wix may collect data through cookies and tracking technologies as part of its website services.

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Cookies

Our website uses cookies for functionality, analytics, and marketing purposes.
You can adjust or disable cookies in your browser settings or via the cookie banner on our website.

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Data Retention

We retain your personal data only as long as necessary to fulfill the purposes stated above or to meet legal and accounting obligations.
Once this period expires, your data will be deleted or anonymized.

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User Rights

You have the right to:

• request access to your data,

• request correction or deletion,

• object to data processing, or

• withdraw your consent (where applicable).

To exercise your rights, please contact us at 📩 flowzonespace@gmail.com.

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Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

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Changes to this Policy

FlowZone reserves the right to update or modify this Privacy Policy at any time.
Significant changes will be announced on our website.
The latest version is always available at www.flowzone.space/privacy-policy.